When a user clicks on that, it will open a window that will be accessing the new support service located at https://amsnwoptimist.uservoice.com.
The reason to implement this service is to enable users a more direct means to get help. It includes a contact support form that can be filled out, access to a forum and a knowledge base.
What the user sees
When a user click the floating graphic "get more help" bar, it will grey out the present a support window.